Privacy Policy

Last Updated: April 15, 2026

AuraSync Technologies (“AuraSync,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website, use our services, contact us, book appointments, submit forms, or communicate with us by phone, SMS, email, chat, or other channels.

This Privacy Policy applies to AuraSync’s website, communications, software-enabled business solutions, automation services, and related business support services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information and related data that you provide directly to us, that is collected automatically through your use of our website or services, or that is collected through your communications with us.

Personal Information You Provide

We may collect information such as:

• Name
• Email address
• Phone number
• Business name
• Billing address
• Mailing address
• Appointment details
• Inquiry details
• Payment-related details
• Documents, content, or information you submit through forms, chat, SMS, email, or phone

We may collect information related to your business and service needs, such as:

• Requested services
• Booking preferences
• Communication preferences
• Business setup details
• Information needed to support onboarding, automation, scheduling, invoicing, or related services

Communication Data

We may collect data related to communications with us, including:

• SMS or text messages
• Emails
• Phone call records
• Call recordings, where permitted by law
• Voicemails
• Voicemail drop activity
• Chat messages
• Support requests
• Appointment reminders and confirmations

Technical and Usage Information

We may automatically collect certain information when you interact with our website or services, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring URLs
• Website usage activity
• Cookie and tracking data
• General analytics and performance data

2. How We Collect Information

We may collect information when you:

• Visit our website
• Fill out a website form
• Book an appointment or consultation
• Request information or support
• Contact us by phone, SMS, email, or chat
• Sign up for a trial or paid service
• Submit payment information
• Interact with our communication, scheduling, invoicing, or automation systems

We may also collect limited technical and usage information automatically through cookies, analytics tools, pixels, tags, and similar technologies used to improve website performance, service delivery, and user experience.

3. How We Use Information

We may use collected information to:

• Provide and manage our services
• Respond to inquiries and support requests
• Schedule, confirm, and manage appointments
• Send service-related updates and administrative messages
• Deliver SMS, phone, voicemail, and email communications
• Process invoices, payments, and billing records
• Support onboarding, setup, and service fulfillment
• Improve our website, systems, and customer experience
• Monitor performance, security, and fraud prevention
• Measure advertising and marketing effectiveness
• Comply with legal, contractual, and regulatory obligations

4. SMS and Communication Consent

By providing your phone number to AuraSync through a website form, booking form, consultation request, support request, chat, or other valid opt-in method, you may consent to receive SMS messages from AuraSync related to your inquiry, appointments, requested services, account activity, reminders, support communications, and service follow-ups.

These messages may include:

• Appointment confirmations and reminders
• Follow-up messages
• Service notifications
• Account-related updates
• Support communications
• Other messages related to the services you requested

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out.
Reply HELP for help.

You may also contact us directly for assistance:

AuraSync Technologies
Email: support@aurasync.biz
Phone: +1 (773) 232-4225

Consent to receive SMS messages is not a condition of purchase.

5. Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data, consent records, and related SMS consent information will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share limited information with service providers only as necessary to support the delivery of our services, such as communications providers, hosting providers, customer support providers, payment processors, and other vendors that assist us in operating our business. These providers may access information only as necessary to perform services on our behalf and are expected to protect the information they process.

6. How We Share Information

We may share information only as reasonably necessary to operate our business and provide services. This may include sharing information with:

• Hosting providers
• Payment processors
• Scheduling providers
• Communication service providers
• Customer support providers
• Workflow and automation providers
• Analytics or advertising service providers
• Professional advisors or legal authorities where required

We do not sell, rent, or share personal information with third parties for their own marketing or promotional purposes.

We do not share mobile opt-in data or SMS consent with affiliates or third parties for marketing or promotional purposes.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:

• Understand how visitors use our website
• Improve website performance and functionality
• Measure advertising and campaign effectiveness
• Support analytics and remarketing
• Improve service delivery and user experience

You may control cookies through your browser settings. Disabling cookies may affect certain features or functionality of our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, contractual, compliance, security, and operational purposes, including to:

• Provide services
• Maintain communication and transaction records
• Comply with legal, tax, and accounting requirements
• Resolve disputes
• Enforce our agreements
• Improve and secure our operations

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Services

AuraSync may use third-party platforms, vendors, and processors to support service delivery and business operations. These may include providers related to:

• CRM and automation
• Communications and messaging
• Scheduling
• Payment processing
• Analytics
• Advertising
• Website hosting and support

Third-party providers are authorized to process information only as needed to provide services to us or on our behalf.

11. Call Recording and Voicemail

AuraSync may use call recording and voicemail technologies for quality assurance, training, support, recordkeeping, operational review, and service improvement, where permitted by law.

By communicating with AuraSync by phone, you acknowledge that calls may be recorded where legally permitted.

AuraSync may also use voicemail drops and voicemail-related tools as part of its communication and follow-up systems.

12. Your Rights and Choices

Depending on your location and applicable law, you may have rights related to your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Opt out of certain communications
• Request updates to your communication preferences

To make a privacy-related request, contact us using the information listed below.

13. Opt-Out Instructions

You may opt out of certain communications at any time.

• To stop SMS messages, reply STOP
• For SMS help, reply HELP
• To unsubscribe from emails, use the unsubscribe link where available
• To request communication preference changes, contact us directly

Please note that we may still send service-related, account-related, or transactional communications where necessary.

14. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information without proper authorization, we will take reasonable steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal obligations, or business practices. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website or services after changes are posted means you accept the revised Privacy Policy.

16. Contact Information

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

AuraSync Technologies
1 E Erie St, Suite 2836
Chicago, IL 60611
Email: support@aurasync.biz
Phone: +1 (773) 232-4225